Jili Link Privacy Policy

Jili link is an online gaming platform operated for players in the Philippines. When you create an account, deposit funds, play games, or interact with jili link in any way, we collect and process certain personal data about you. This Privacy Policy explains exactly what we collect, why we collect it, and what we do with it.

We take the privacy of our players seriously. Data is collected only for specific, legitimate purposes — running your account, processing transactions, verifying your identity, and improving the platform experience for Filipino players. We do not sell your personal data to third parties for marketing purposes.

This policy applies to data collected through the jili link website, any installable application version, and all related platform services available to Philippine users.

We collect personal data in three main ways: data you provide directly, data generated by your use of the platform, and data from third-party identity verification services.

We do not collect sensitive personal data beyond what is necessary for identity verification and fraud prevention. We do not collect data about your race, religion, political views, or health status.

Jili link uses the data we collect for the following purposes:

• Account management — creating and maintaining your player account, authenticating your login, and processing account settings changes.
• Transaction processing — handling deposits in Philippine Peso and withdrawals to your verified bank account or eligible local e-wallet. All financial transactions are recorded for accuracy and dispute resolution.
• Identity verification (KYC) — confirming your identity and age to meet our obligations as a platform restricted to players aged 21 and above, and to prevent fraud and money laundering.
• Platform operation — delivering games, recording results, maintaining fairness, and resolving any technical disputes about game outcomes.
• Responsible gaming — monitoring account activity to identify signs of harmful gambling behaviour and to apply self-exclusion, deposit limit, or cooling-off requests you have made.
• Security and fraud prevention — detecting suspicious activity, investigating breaches of our Terms and Conditions, and protecting all platform users.
• Platform improvement — analysing how Filipino players use the platform to inform improvements to features, game selection, and the mobile experience.
• Communications — responding to your support requests, sending account notifications, and — where you have opted in — sending promotional messages about offers on jili link.

Jili link does not sell your personal data. We do share data with third parties only in the following specific circumstances:

• Payment processors — your financial data is shared with the Philippine banking or e-wallet infrastructure necessary to complete your deposit or withdrawal transaction. These providers operate under their own privacy and security obligations.
• Identity verification providers — your KYC documents may be processed by a third-party identity verification service to confirm your identity and age. These providers are contractually required to handle your data securely and only for this purpose.
• Game providers — aggregated, non-personally identifiable session data may be shared with game software providers for technical support and game performance purposes. Individual identity data is not passed to game providers.
• Legal and regulatory requirements — we may disclose your data to law enforcement or relevant authorities when required by applicable Philippine law or in response to a valid legal process.
• Fraud and security — in cases of suspected fraud or serious platform abuse, data may be shared with other operators or industry bodies for the purposes of protecting the platform and its users.

Any third party that receives your data is required to use it only for the purpose it was shared and to maintain appropriate security measures. We do not share data with third-party marketers or data brokers.

Jili link implements technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and the jili link platform
• Encrypted storage for sensitive personal and financial data
• OTP-based two-factor authentication available on all accounts
• Access controls that restrict internal access to personal data on a need-to-know basis
• Regular security assessments of platform systems

While jili link takes security seriously, no system is completely immune to risk. You are also responsible for maintaining the security of your account — use a strong unique password, enable OTP, and do not share your credentials with anyone.

Jili link retains your personal data for as long as your account remains active and for a period after account closure as required by our legal and compliance obligations. Retention periods for specific data types:

• Account and registration data — retained for the duration of account activity plus a minimum post-closure period as required for fraud prevention and legal compliance purposes.
• Financial transaction records — retained for a period consistent with applicable financial record-keeping obligations in the Philippines.
• KYC and identity documents — retained for the legally required period following account closure. After this period, documents are securely deleted.
• Game history and activity logs — retained for a reasonable period to support dispute resolution and responsible gaming monitoring, then anonymised or deleted.
• Communications and support records — retained for a reasonable period to support ongoing account management and dispute resolution.

When data is no longer required for any of the above purposes, it is securely deleted or anonymised so it can no longer be associated with you.

Jili link uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with the site. The types of cookies we use include:

• Essential cookies — required for the platform to function. These include session authentication cookies that keep you logged in. These cannot be disabled without affecting platform functionality.
• Functional cookies — remember your preferences such as language settings and notification options to improve your experience across sessions.
• Analytics cookies — collect anonymised data about how players navigate the platform. This helps us identify areas for improvement. No personal identity is attached to analytics data.
• Security cookies — support fraud detection and account security features including device recognition for OTP and suspicious login alerts.

You can control non-essential cookies through your browser settings. Disabling all cookies may affect the functionality of some parts of the platform. Jili link does not use cookies to serve third-party advertising.

As a jili link player in the Philippines, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request.

• Right to Access

  You can request a copy of the personal data jili link holds about you. We will provide this within a reasonable timeframe after verifying your identity.

• Right to Correction

  If any of your personal data held by jili link is inaccurate or out of date, you can request that we correct it. Some data, such as name and date of birth, may require re-verification before being updated.

• Right to Deletion

  You can request deletion of your personal data. Note that some data must be retained for legal and compliance reasons even after account closure. We will inform you of what can and cannot be deleted and why.

• Right to Restrict Processing

  You can request that we limit how we use your data in certain circumstances, for example if you dispute the accuracy of data we hold while we investigate.

• Right to Opt Out of Marketing

  You can withdraw consent to receive promotional communications at any time by updating your notification preferences in your account settings, or by contacting support.

Jili link is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory part of the KYC process for all accounts.

If we become aware that a person under 21 has registered an account, that account will be immediately closed, any balance will be forfeited, and all data collected will be deleted in accordance with applicable law.

If you have reason to believe that a minor has accessed or registered on jili link, please contact us immediately at [email protected].

Jili link may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make material changes, we will notify registered account holders by email or through an in-platform notification before the new policy takes effect.

The current version of the policy is always available on this page with the most recent update date shown at the top. Continued use of the platform after a policy update constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how jili link handles your personal information, please get in touch.

You can reach our support team at [email protected]. Please include your registered account username or email address so we can locate your account and respond accurately. Response times vary depending on volume — for urgent account security matters, use the live chat function available within your logged-in account.

You can also visit our FAQ page for answers to common questions about account management, payments, and platform use.